Commuters blast train timetable changes

Not happy: Commuters have been left frustrated by changes to the train timetable.
Not happy: Commuters have been left frustrated by changes to the train timetable.

Commuters at Campbelltown Train Station have been left less than impressed following timetable changes.

As revealed by the Advertiser recently, there are 13 less services departing Campbelltown Train Station between 6am-9am since the new timetable came into effect on Friday.

Direct services to Liverpool, Parramatta and Blacktown were axed with the direct services now running from Leppington instead.

It means passengers bound for those three stations are now forced to cram onto trains – until they can services change at Glenfield – with commuters who were heading to the city.

Commuter Cathy Smith was not impressed with the timetable change.

“The train I have been catching is much more crowded,” she said.

“I go to the airport and people can’t even get off the train.

“I’d like to see an extra service during peak time.”

Ajay Punj said he too had noticed the carriages were more crowded.

“They fill up quicker, especially after Glenfield,” he said.

Adding insult to injury, he also said the services had been a “bit delayed”.

Emily Nget , who catches the train from Ingleburn most week days, said finding a seat had never been so difficult.

And she said it was a matter of if, not when, a passenger would be injured.

“Due to the infrequency of the trains, it now means they are packed and it is almost impossible to get a seat,” she said.

“The elderly and pregnant are being forced to stand – and sometimes in stairwells – which is incredibly dangerous.”

Macquarie Fields MP Anoulack Chanthivong (Labor) – whose electorate includes the suburb of Ingleburn – said he had heard from a lot of unhappy commuters.

“My office has been inundated with complaints about the new train timetable,” he said.

“We are a growing community and we need more, not fewer, services.”

A Transport for NSW spokeswoman defended the changes when contacted by the Advertiser recently.

“Customers travelling from stations between Campbelltown and Macquarie Fields will have access to the services they need, with up to 10 trains per hour in the busiest periods, or a train every six minutes,” she said.

“The changes we’ve made to this part of the network are all about meeting the needs of the majority of our customers and gearing up for the future.”​

Daniel Simon said some problems had occurred both before and after the new timetable was introduced.

“The first train I caught was late by 20 minutes,” he said.

“They are also all old trains with no air-con.”

Not all commuters said they had noticed the impact with one describing the situation as “same old, same old” while another said “I’ve got a straight run (to the city from Campbelltown) so I’m all good”.