A low sensory shopping experience will be introduced at 10 Coles stores in Macarthur from tomorrow (September 11).
Coles at Mount Annan, Camden, Harrington Park, Narellan, Willowdale, Macquarie Fields, Picton, Ingleburn, Macarthur Square and Campbelltown will offer ‘Quiet Hour’ every Tuesday between 10.30am and 11.30am.
The promotes reduced noise and lighting in store to make it easier for customers who struggle to shop in a heightened sensory environment.
Coles introduced Quiet Hour at 20 NSW stores last November.
The company will now bring the initiative into an additional 56 supermarkets from Tuesday.
Coles state general manager Emma Bridges said Quiet Hour would be rolled out to more supermarkets following overwhelmingly positive feedback.
“We’ve listened to our customers and have worked hard to make our stores more welcoming and responsive to the needs of the local community,” she said.
“We’re thrilled to make Quiet Hour more accessible for our customers and help make a difference to their shopping experience at Coles.”
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